This procedure outlines how to map a new reporting user with a SAML user in Avaya Analytics™ reporting.
Note:
Only a user configured with a supervisor role in Avaya Control Manager can get access to the historical reports.
Log in to the Cluster Control Manager (CCM) console as the customer user.
Switch to being the root user by entering the command su.
To run the Analytics Administration script, use the following command:
ADDITIONAL INFORMATION:
ccm release orca analytics
To select the Historical Reporting option, enter the corresponding number.
To select the SAML option, enter the corresponding number.
To select the Map SAML users to Historical reporting, enter the corresponding number.
To select the Map a single SAML users to Historical reporting option, enter the corresponding number.
Enter Username of the local user.
Enter Name ID of the SAML user from the SAML assertion.
STEP RESULT:
The entered SAML user is mapped with Historical reporting local user. The CCM console displays a message for the SAML user confirming user login and trusted login.