This task outlines how to create a new reporting user to map to SAML user for Avaya Analytics™ reporting.
Note:
Only a user configured with a supervisor role in Avaya Control Manager can get access to the historical reports.
Log in to the Cluster Control Manager (CCM) console as the customer user.
Switch to being the root user by entering the command su.
To run the Analytics Administration script, use the following command:
ADDITIONAL INFORMATION:
ccm release orca analytics
To select the Historical Reporting option, enter the corresponding number.
To select the SAML option, enter the corresponding number.
To select Map SAML users to Historical reporting, enter the corresponding number.
To create a local user for Historical reporting, select the Create a Historical Reporting local user (valid ACCCM Reporting Supervisor) option by entering the corresponding number.
In the Proceed with user creation option, type y. Entering n cancels the operation.
At the prompt, enter Administrator password.
Enter Username of a valid supervisor in Avaya Control Manager.
Enter New username and Password.
Confirm the password.
In the New Users Full Name field, type the full name of the new user.