Service failure during an installation or upgrade

Last Updated : Dec 02, 2020 |
Prolog information

Condition

While installing or upgrading the solution, a service fails. You must delete and reinstall the service that failed before you can deploy another service.

Solution

  1. Run the command ccm delete <service-name> to delete the service that failed.
    ADDITIONAL INFORMATION:
    Only delete the failed service. Do not delete any other services.
  2. Run the command ccm upgrade spec <solution spreadsheet name>.xlsx to reinstall the service.
    ADDITIONAL INFORMATION:
    Use the same solution spreadsheet that you originally used for the installation or upgrade.