Recover / Reset default Historical Reporting Administrator account password

Last Updated : Mar 03, 2022 |
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Condition

Use this procedure if the default Historical Reporting Administrator account password details have been lost or misplaced.

Cause

Default Historical Reporting Administrator account password details have been lost or misplaced.

Solution

  1. A customer should make support teams aware that their Historical Reporting Administrator password has been lost or misplaced.
  2. Support will need to raise a ticket with Historical Reporting development team to reset Historical Reporting Administrator password.