During installation or upgrade Avaya Analytics™ fails with incorrect user name or password error.
The following list of special characters cannot be used in the vCenter user account password provided during ccm install or ccm upgrade spec --infra:
` $ ( ) \ | ; : ' " < >
Cause
Avaya Analytics™ installation or upgrade fails if the vCenter user account password consists special characters listed above. The vCenter account is disabled/locked due to multiple failed log in attempts in Avaya Analytics™.
An exception to the above restriction is using a single $ symbol at the end of a password is allowed.
Solution
When installing Avaya Analytics™ or upgrading from Avaya Analytics™ 4.0.0.1 patch 8 to later release, you must update your vCenter password to comply with the above restriction.
Run the following command to update the vCenter user account password that is using before installing or upgrading Avaya Analytics™ to the higher release:
