Adding a user

Last Updated : Mar 12, 2025 |

About this task

When you add users, Admin Portal creates the associated communication resources. The fields in the Provision User form determine the type of resources and their configuration settings. Location and Org Unit determine the extension range and configuration templates. Bundle determines the type of resources and configuration settings.

Each new user you add receives an automatic email with their access details.

Before you begin

You must have the following information:

  • User ID

  • Email ID

  • First name and last name of the user

  • Location

  • Org Unit

  • Bundle information

  • Report user group

  • AD Security Group Collection

Procedure

  1. From Admin Portal, go to Users > Manage.
  2. On the Users page, click Add.

    Admin Portal displays the Provision User page.

  3. Enter the required user details.
  4. From the Bundle list, select the required option to assign to the user.

    Admin Portal displays configuration settings associated with the bundle.

  5. Configure the required fields.

    You can click Information icon to view the configuration details of various templates.

  6. From the Report User Group list, select the group for usage reporting purposes.
  7. From the AD Security Group Collection list, select the AD security group collection.
  8. Click Submit.
Related information
Provision User field descriptions
Adding users in bulk