When you delete a user, Admin Portal deletes all the resources assigned to that user. However, if a Verint integration is in place, the user is not deleted from Verint. Instead, the system retains the user record for auditing purposes and updates the end date on Verint to reflect the date the user was deleted from Admin Portal.
Procedure
From Admin Portal, go to Users > Manage.
Admin Portal displays the list of existing users.
Find the user to delete and click the Delete icon.
