About keys and buttons on a call center phone

Last Updated : Feb 27, 2020 |
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The UNIStim phones that are supported by Device Adapter for Call Center Elite have programmable feature keys, context-sensitive soft keys, and fixed-purpose buttons.
Depending on what features a system administrator has configured for your phone, the phone screen displays the call status and agent work mode.
Note:
The call center-specific features and options are available on the phone only when you log in to the phone as a Call Center Elite agent.
The following figure shows the keys and buttons that are available on a 1140 phone:
Related links
Programmable feature keys and context-sensitive soft keys on a call center phoneFixed-purpose buttons on a call center phone