-
If you select a line appearance and begin a call, but the call has not started ringing, and at the same time, if you attempt to log in to the phone, Device Adapter stops the call attempt.
-
If you select a line appearance and begin a call, and the call starts ringing, and at the same time, if you attempt to log in to the phone, Device Adapter allows the call attempt to continue and returns to the call attempt after completing the login.
-
If you select a line appearance and begin a call, and the destination answers, and at the same time, if you attempt to log in to the phone, Device Adapter allows the call to continue and returns to the call after completing the login.
-
Device Adapter stops the login attempt when:
-
An incoming call is presented on your phone during the login.
-
Before entering the login details, you attempt to place an outgoing call. If you have already started entering the agent ID and password, Device Adapter blocks the call attempt.
