The system administrator must configure the following to enable you to use the Interruptible Auxiliary work mode:
Configure the Reserve List option.
Configure the Reason code for Auxiliary work mode as Interruptible.
Using Interruptible Auxiliary work mode, an administrator can make the call center notify you about queued call status problem and conditionally force you to move into either Auto-in or Manual-in mode to receive an incoming call center call waiting in the queue.
