Upgrading the AIWS Firmware

Last Updated : Mar 19, 2013 |
The AIWS is supplied with a default set of firmware. This must be upgraded to the firmware version provided with the IP Office application software. Only the firmware supplied with the IP Office application software or indicated in IP Office Technical Bulletin should be used with AIWS units on IP Office Avaya Wireless DECT systems.
  • Important: This process can take up to 40 minutes.
  1. Using a browser login to the unit.
  2. Click on Configuration.
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  3. Note the software version. Check whether this already matches the firmware detailed as supported by the level of software on the IP Office system.
  4. In the browser address bar, change the /config/start.php part of the address to /system.
  5. Click the Software button.
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  6. In the sidebar, click Install Image.
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  7. Click the Backup parameters button.
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    The browser shows a dialog for downloading a file called aiws-backup from the AIWS unit.
  8. Select the option to save the file and select a save location. Make note of  the location as the file needs to be reloaded after the firmware upgrade.
  9. Click the Start installation button. A status and progress window appears:
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  10. After a short delay, the AIWS prompts you for the location of the firmware file for the upload.
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  11. Click on Browse. Locate the AIWS folder in the software set previously unpacked. Select the .img file.
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  12. Click the Write to flash button.
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  13. Wait for the process to finalize. The process can be time consuming, but must be allowed to complete.
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  14. If the browser security warning is displayed, select to continue.
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  15. Click Restore. A separate window opens.
  16. Select Browse, then locate and select the previously backed up aiws-backup file.
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  17. Click Submit file.
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    After the parameters are restored, a notification appears.
  18. Click Close.
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  19. Select Reboot.
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