Button Programming Actions Summary

Last Updated : Jan 13, 2023 |
The following tables list the actions available for programmable buttons on system.
  • Login Code Required Some function may require the user to enter their log in code. This typically applies when the action data is left blank for entry when the button is pressed.

General

Action
Action Data
Default Label
Dial
Any number.
Dial
Group
"Group name" in quote marks.
<Group name>
User
"User name" in quote marks.
<User name>

Appearance

Action
Action Data
Default Label
Appearance
None.
a=
Bridged Appearance
User name and call appearance button number.
<user name><appearance label>
Coverage Appearance
User name.
<user name>
Line Appearance
Line appearance ID.
Line

Emulation

Action
Action Data
Short Label
Long Label
Abbreviated Dial
Any number.
AD
Abbreviate Dial
Abbreviated Dial Pause
None.
Pause
–
Abbreviated Dial Program
None.
Prog
–
Abbreviated Dial Stop
None.
Stop
–
Absent Message
None.
None.
None.
Account Code Entry
Account code or blank for entry when pressed.
Acct
Account Code
ACD Agent Statistics
None.
Stats
–
ACD Stroke Count
None.
Count
–
AD Special Function Mark
None.
Mark
–
AD Special Function Wait
None.
Wait
–
AD Special Functions
None.
Sfunc
–
AD Suppress
None.
Spres
Suppress Digits
Automatic Callback
None.
AutCB
Auto Callback
Automatic Intercom
User number or name.
Iauto
Auto Intercom
Call Forwarding All
Any number or blank for entry when pressed.
CFrwd
Call Forward All
Call Park
Park slot ID (alphanumeric) or blank for menu of slots in use.
CPark
Call Park
Call Park To Other Extension
User number.
RPark
Call Park to Other
Call Pickup
None.
CpkUp
Call Pickup Any
Cancel Leave Word Calling
None.
CnLWC
–
Consult
None.
Cnslt
–
Dial Intercom
User number or name or blank for entry when pressed.
Idial
Auto Intercom
Directed Call Pickup
User number or name or group number or name or or blank for entry when pressed..
DpkUp
Call Pickup
Directory
None.
Dir
–
Drop
None.
Drop
Drop Call
Emergency View
None.
911–View or EView
Group Paging
User or group number or name or blank for entry when pressed.
GrpPg
Page
Headset Toggle
None or FF
HdSet
–
Inspect
None.
Inspt
–
Internal Auto-Answer
None.
HFAns
Auto Answer
Leave Word Calling
None.
LWC
–
Manual Exclude
None.
Excl
–
Priority Calling
None.
Pcall
–
Ringer Off
None.
RngOf
Ringer Off
Self-Administer
Blank or 1 or 2
Admin
Self Administer
Send All Calls
None.
SAC
Send All Calls
Stored Number View
None.
BtnVu
–
Time of Day
None.
TmDay
–
Timer
None.
Timer
–
Twinning
None.
Twinning
Twinning
Visual Voice
None.
Voice
Voice

Advanced

Action
Action Data
Category
Short Label
Long Label
Acquire Call
User number or blank for last call transferred.
Call
Acquir
Acquire
Break Out
System name or IP address or blank for selection when pressed.
Dial
BkOut
Breakout
Busy
None.
Busy
Busy
–
Busy On Held
0 (off) or 1 (on).
Busy
BusyH
–
Call Intrude
User number or blank for entry when pressed.
Call
Intru
Call Intrude
Call List
None.
Call
LIST
–
Call Listen
User number.
Call
Listn
Listen
Call Log
None.
Call
Call Log
Call Pickup Any
None.
Call
PickA
Pickup Any
Call Pickup Group
Group number or name.
Call
PickG
Pickup Group
Call Pickup Members
Group number or name.
Call
PickM
Pickup Members
Call Queue
User number.
Call
Queue
Queue
Call Record
None.
Call
Recor
Record
Call Screening
None.
Call
CallScreen
Call Screening
Call Steal
User number or blank for last call transferred.
Call
Steal
–
Call Waiting Off
None.
Call
CWOff
–
Call Waiting On
None.
Call
CWOn
–
Call Waiting Suspend
None.
Call
CWSus
–
Cancel All Forwarding
None.
Call
FwdOf
Call Forward Off
Cancel Ring Back When Free
None.
Miscellaneous
RBak-
–
Channel Monitor
Channel number.
Call
ChMon
–
Clear Call
None.
Call
Clear
Clear
Clear CW
None.
Call
ClrCW
–
Clear Hunt Group Night Service
Group number.
Call
HGNS-
–
Clear Hunt Group Out Of Service
Group number.
Call
HNOS-
–
Clear Quota
"Service name" within quote marks or "" for all services.
Call
Quota
–
Coaching Intrusion
User number or name or blank for entry when pressed.
Call
Coach
Coaching Intrusion
Conference
Invoke the conference process. (M and T-Series phones only)
Call
Conf
–
Conference Add
None.
Call
Conf+
Conference Add
Conference Meet Me
Conference name or number.
Call
CnfMM
Conf. Meet Me
Dial 3K1
Any number.
Dial
D3K1
Dial 3K1
Dial 56K
Any number.
Dial
D56K
Dial 56K
Dial 64K
Any number.
Dial
D64K
Dial 64K
Dial CW
User number.
Dial
DCW
Dial Call Waiting
Dial Direct
User number or name or blank for entry when pressed.
Dial
Dirct
Auto Intercom
Dial Emergency
Any number.
Dial
Emrgy
Dial Emergency
Dial Inclusion
User number or name or blank for entry when pressed.
Dial
Inclu
Dial Inclusion
Dial Paging
User or group number or name or blank for entry when pressed.
Dial
Page
Page
Dial Physical Extn by Number
Extension port Base Extension number.
Dial
PhyEx
Dial Physical Extn
Dial Physical Extn by Id
Extension port ID number. (Release 1.4+)
Dial
DialP
Dial Extn by Id
Dial Speech
Any number.
Dial
DSpch
Dial Speech
Dial V110
Any number.
Dial
DV110
Dial V110
Dial V120
Any number.
Dial
DV120
Dial V120
Dial Video
Any number.
Dial
Dvide
Dial Video
Display Msg
Command string.
Dial
Displ
–
Do Not Disturb Auto-Intercom Deny
None
Do Not Disturb
NoAI
No Auto Int Calls
Do Not Disturb Exception Add
Any number.
Do Not Disturb
DNDX+
–
Do Not Disturb Exception Delete
Any number.
Do Not Disturb
DNDX-
–
Do Not Disturb Off
None.
Do Not Disturb
DNDOf
–
Do Not Disturb On
None.
Do Not Disturb
DNDOn
Do Not Disturb
Extn Login
None.
Extension
Login
Login
Extn Logout
None.
Extension
Logof
Logout
Flash Hook
None.
Miscellaneous
Flash
Flash Hook
Follow Me Here
User number.
Follow Me
Here+
Follow Me Here
Follow Me Here Cancel
User number or blank for entry when pressed.
Follow Me
Here-
Follow Me Here-
Follow Me To
User name or user number or blank for entry when pressed.
Follow Me
FolTo
Follow Me To
Forward Hunt Group Calls On
None.
Forward
FwdH+
–
Forward Hunt Group Calls Off
None.
Forward
FwdH-
Fwd HG Calls
Forward Number
Any number or blank for entry when pressed.
Forward
FwdNo
Fwd Number
Forward On Busy Number
Any number or blank for entry when pressed.
Forward
FwBNo
Fwd Busy Number
Forward On Busy Off
None.
Forward
FwBOf
–
Forward On Busy On
None.
Forward
FwBOn
Fwd Busy
Forward On No Answer Off
None.
Forward
FwNOf
–
Forward On No Answer On
None.
Forward
FwNOn
Fwd No Answer
Forward Unconditional Off
None.
Forward
FwUOf
–
Forward Unconditional On
None.
Forward
FwUOn
Fwd Unconditional
Group Listen On
None.
Extension
GroupListenOn
–
Hold Call
ISDN Exchange slot number.
Hold
Hold
–
Hold CW
None.
Hold
HoldCW
–
Hold Music
None.
Hold
Music
Hold Music
Hunt Group Disable
Group number or name or blank for all groups.
Hunt Group
HGDis
Hunt Group Enable
Group number or name or blank for all groups.
Hunt Group
HGEna
HG Enable
Last Number Redial
Redial the last number dialed. (M and T-Series phones only)
Call
Again
–
MCID Activate
None.
Miscellaneous
MCID
Malicious Call
Monitor Analogue Trunk MWI
Line appearance ID.
Voicemail
TrkMW
Trunk MWI
Off Hook Station
None.
Miscellaneous
OHStn
–
Pause Recording
None.
Call
PauseRec
Pause Recording
Priority Call
User number or name.
Call
PCall
Priority Call
Private Call
None. (Release 4.0+)
Call
PrivC
Private Call
Relay Off
1 or 2.
Relay
Rely-
–
Relay On
1 or 2.
Relay
Rely+
Relay On
Relay Pulse
1 or 2.
Relay
Relay
Relay Pulse
Resume Call
ISDN Exchange slot number.
Call
Resum
–
Retrieve Call
ISDN Exchange slot number.
Call
Retriv
–
Ring Back When Free
None.
Miscellaneous
RBak+
Auto Callback
Set Absent Text
String for selected message and custom text.
Set
Absnt
Absence Text
Set Account Code
Blank or valid account code. (Release 2.1+)
Set
Acct
Account Code
Set Hunt Group Night Service
Group number.
Set
HGNS+
HG Night Service
Set Hunt Group Out Of Service
Group number.
Set
HGOS+
HG Out of Service
Set Inside Call Seq
Value 0 to 10.
Set
ICSeq
–
Set Night Service Group
Group number. (Release 4.2+)
Set
SetNSG
HG NS Group
Set No Answer Time
Time in seconds (range 6 to 99999).
Set
NATim
No Answer Time
Set Outside Call Seq
Value 0 to 10.
Set
OCSeq
–
Set Out of Service Group
Group number. (Release 4.2+)
Set
SetOOSG
HG OS Group
Set Ringback Seq
Value 0 to 10.
Set
RBSeq
–
Set Wrap Up Time
Time in seconds (range 0 to 99999).
Set
WUTim
Wrap-up Time
Speed Dial
Initiate the speed dial selection process. (M and T-Series phones only)
Dial
SpdDial
–
Stamp Log
None.
Miscellaneous
StmpL
Stamp Log
Suspend Call
ISDN Exchange slot number.
Suspend
Suspe
–
Suspend CW
ISDN Exchange slot number.
Suspend
SusCW
–
Toggle Calls
None.
Call
Toggl
–
Transfer
Initiate the call transfer process. (M and T-Series phones only)
Call
Xfer
–
Unpark Call
Park slot ID (alphanumeric).
Call
Ride
–
Voicemail Collect
See notes.
Voicemail
VMCol
VMail Collect
Voicemail Off
None.
Voicemail
VMOff
–
Voicemail On
None.
Voicemail
VMOn
VMail On
Voicemail Ringback Off
None.
Voicemail
VMRB-
–
Voicemail Ringback On
None.
Voicemail
VMRB+
VMail Ringback
Whisper Page
User number or name or blank for entry when pressed.
Call
Whisp
Whisper Page
Channel Monitor
Channel
Call
ChMon
-