Set Wrap Up Time

Last Updated : May 25, 2023 |
Prolog information
Resource Id: 9329
Allows users to change their Wrap-up Time (User | Telephony | Call Settings) setting. Other phones or applications monitoring the user's status will indicate the user as still being busy (on a call). Hunt group calls will not be presented to the user.
If the user is using a single line set, direct calls also receive busy treatment. If the user is using a mutli-line set (multiple call appearances), direct calls to them will ring as normal.
It is recommended that this option is not set to less than the default of 2 seconds. 0 is used to allow immediate ringing.

Details

  • Action: Advanced | Set | Set Wrap Up Time.
  • Action Data: Time in seconds. Range 0 to 99999 seconds.
  • Default Label: WUTim or Wrap-up Time.
  • Toggles: No.
  • Status Indication: No.
  • User Admin: No.
  • Phone Support: Note that support for particular phone models is also dependent on the system software level.
    • 9400 Series, 9500 Series, 9600 Series, and J100 Series.
    • 1400 Series and 1600 Series.
    • M-Series and T-Series.