In addition to sharing user and hunt group extension numbers, the following additional telephony features are supported between systems in a multi-site network. Features not listed are not supported across the multi-site network.
Absence Text
Advertised Hunt Groups Hunt groups set to advertised can be dialed by users on other systems
Anti-tromboning Calls routed across the multi-site network and back to the originating system are turned back into internal calls on the originating system only.
Break Out Dialing
Call Park / Unpark Call
Call Pick-up Extension
Call Tagging
Callback When Free
Centralized Call Log
Centralized Personal Directory
Conference
Distributed Hunt Groups
Distributed Voicemail Server Support
When using Vociemail Pro, each system can support its own Voicemail Pro server.
Enable ARS / Disable ARS
Extension Dialing
Each system automatically learns the user extension numbers available on other systems and routes calls to those numbers.
Resiliency Options
Fax Relay
Follow Me Here / Follow Me To
Forwarding
Hold
Held calls are signalled across the network.
Internal Twining
Intrusion Features
Mobile Call Control
Licensed mobile call control users who remote hot desk to another system take their licensed status with them.
Music On Hold Source Selection
Remote Hot Desking
Set Hunt Group Out of Service / Clear Hunt Group Out of Service
Transfer
Calls can be transferred to network extensions.
User DSS/BLF
Monitoring of user status only. The ability to use additional features such as call pickup via a USER button will differ depending on whether the monitored user is local or remote. Indication of new voicemail messages provided by SoftConsole user speed dial icon is not supported.
User Profile Resilience
When a user hot desks to another system, they retain their Profile settings and rights.
