• Prompt file uploading is only supported when using IP Office Web Manager. It cannot be done from the IP Office Manager menu.
• The file must be a .wav file in Mono PCM 16-bit format, either 8, 16 or 22KHz. Maximum length 10 minutes.

To upload an audio file:

1. Note that uploading a file will override any previously recorded audio file or TTS setting.
2. For the greeting and menu announcement prompts, click on the Audio Output and select Audio File (wav).
3. Click on Upload and select the recording file. Alternatively, drag and drop the file into the text box.
4. Click on Upload.
5. Use the playback controls to test the recording.