Default System Short Code List

Last Updated : Jul 25, 2022 |
Most control units are available in A-Law and U-Law models. Typically U-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to the using different default companding for digital lines and phone, A-Law and U-Law models support different default short codes. The following table lists the default system short codes present in a system's configuration.

Standard Mode

Short Code
Telephone Number
Feature
A-Law
U-Law
*00
Blank
Cancel All Forwarding
*01
Blank
Forward Unconditional On
*02
Blank
Forward Unconditional Off
*03
Blank
Forward On Busy On
*04
Blank
Forward On Busy Off
*05
Blank
Forward On No Answer On
*06
Blank
Forward On No Answer Off
*07*N#
N
Forward Number
*08
Blank
Do Not Disturb On
*09
Blank
Do Not Disturb Off
*10*N#
N
Do Not Disturb Exception Add
*11*N#
N
Do Not Disturb Exception Del
*12*N#
N
Follow Me Here
*13*N#
N
Follow Me Here Cancel
*14*N#
N
Follow Me To
*15
Blank
Call Waiting On
*16
Blank
Call Waiting Off
*17
?U
Voicemail Collect
*18
Blank
Voicemail On
*19
Blank
Voicemail Off
*20*N#
N
Set Hunt Group Night Service
*21*N#
N
Clear Hunt Group Night Service
*22*N#
N
Suspend Call
*23*N#
N
Resume Call
*24*N#
N
Hold Call
*25*N#
N
Retrieve Call
*26
Clear CW
*27*N#
N
Hold CW
*28*N#
N
Suspend CW
*29
Blank
Toggle Calls
*30
Blank
Call Pickup Any
*31
Blank
Call Pickup Group
*32*N#
N
Call Pickup Extn
*33*N#
N
Call Queue
*34N;
N
Hold Music
*35*N#
N
Extn Login
*36
Blank
Extn Logout
*37*N#
N
Call Park
*38*N#
N
Unpark Call
*39
1
Relay On
*40
1
Relay Off
*41
1
Relay Pulse
*42
2
Relay On
*43
2
Relay Off
*44
2
Relay Pulse
*45*N#
N
Acquire Call
*46
Blank
Acquire Call
*47
Blank
Conference Add
*48
Blank
Voicemail Ringback On
*49
Blank
Voicemail Ringback Off
*50
Blank
Forward Huntgroup On
*51
Blank
Forward Huntgroup Off
*52
Blank
Cancel or Deny
*53*N#
N
Call Pickup Members
*55
Blank
Stamp Log
*57*N#
N
Forward On Busy Number
*70
Blank
Call Waiting Suspend
*70*N#
N
Dial Physical Extn by Number
*71*N#
N
Dial Physical Extn by Id
*9000*
"MAINTENANCE"
Relay On
*91N;
N".1"
Record Message
*92N;
N".2"
Record Message
*99;
"edit_messages"
Voicemail Collect
9N
N
Dial
?
.
Dial

Server Edition

Short Code
Telephone Number
Feature
A-Law
U-Law
*00
Blank
Cancel All Forwarding
*01
Blank
Forward Unconditional On
*02
Blank
Forward Unconditional Off
*03
Blank
Forward On Busy On
*04
Blank
Forward On Busy Off
*05
Blank
Forward On No Answer On
*06
Blank
Forward On No Answer Off
*07*N#
N
Forward Number
*08
Blank
Do Not Disturb On
*09
Blank
Do Not Disturb Off
*10*N#
N
Do Not Disturb Exception Add
*11*N#
N
Do Not Disturb Exception Del
*12*N#
N
Follow Me Here
*13*N#
N
Follow Me Here Cancel
*14*N#
N
Follow Me To
*17
?U
Voicemail Collect
*18
Blank
Voicemail On
*19
Blank
Voicemail Off
*20*N#
N
Set Hunt Group Night Service
*21*N#
N
Clear Hunt Group Night Service
*29
Blank
Toggle Calls
*30
Blank
Call Pickup Any
*31
Blank
Call Pickup Group
*32*N#
N
Call Pickup Extn
*33*N#
N
Call Queue
*34N;
N
Hold Music
*35*N#
N
Extn Login
*36
Blank
Extn Logout
*37*N#
N
Call Park
*38*N#
N
Unpark Call
*44
2
Relay Pulse
*45*N#
N
Acquire Call
*46
Blank
Acquire Call
*47
Blank
Conference Add
*48
Blank
Voicemail Ringback On
*49
Blank
Voicemail Ringback Off
*50
Blank
Forward Huntgroup On
*51
Blank
Forward Huntgroup Off
*52
Blank
Cancel or Deny
*53*N#
N
Call Pickup Members
*55
Blank
Stamp Log
*57*N#
N
Forward On Busy Number
*66*N#
N
Conference Meet Me
*70
Blank
Call Waiting Suspend
*70*N#
N
Dial Physical Extn by Number
*71*N#
N
Dial Physical Extn by Id
*99;
"edit_messages"
Voicemail Collect
9N
N
Dial
[1]
?
.
Dial
[1]

Embedded Voicemail

The following additional short codes are automatically added when an auto-attendant is cadded to the configuration.
Short Code
Telephone Number
Feature: Auto Attendant
*81XX
"AA:"N".1"
These short codes correspond to the morning, afternoon, evening and menu actions prompts respectively.
When dialed, the value XX is replaced with the auto-attendant number.
*82XX
"AA:"N".2"
*83XX
"AA:"N".3"
*84XX
"AA:"N".4"
*87XX
"AA:"N".7"
This short code is used on systems using a Voicemail Pro auto-attendant to record the no match prompt.
*800XX
"AA:"N".00
These short codes are used to record prompts for Park and Page actions. Each short code corresponds to the different key to which the action might be assigned, from 0 to 9, * and # respectively.
When dialed, the value XX is replaced with the auto-attendant number.
*801XX
"AA:"N".01
*802XX
"AA:"N".02
*803XX
"AA:"N".03
*804XX
"AA:"N".04
*805XX
"AA:"N".05
*806XX
"AA:"N".06
*807XX
"AA:"N".07
*808XX
"AA:"N".08
*809XX
"AA:"N".09
*850XX
"AA:"N".10
*851XX
"AA:"N".11

General

For U-Law systems, a 9N is a default short code on the Primary Server while a ? short code is a default on all other servers.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
The default *34 short code for music on hold has changed to *34N;.