Private Call On

Last Updated : May 25, 2023 |

Prolog information

Resource Id: 9100

Short codes using this feature turn on the private call settings for the user regardless.

When on, any subsequent calls cannot be intruded on until the user's private call status is switched off. The exception is Whisper Page which can be used to talk to a user on a private call.
Note that use of private calls is separate from the user's intrusion settings. If the user's Cannot be Intruded (User | Telephony | Supervisor Settings) setting is enabled, switching private calls off does not affect that status. To allow private calls to be used to fully control the user status, Cannot be Intruded (User | Telephony | Supervisor Settings) should be disabled for the user.
Private call status can be switched off using a short code with the Private Call Off feature or a programmed button set to the Private Call action. To enable private call status for a single following call only the Private Call short code feature should be used.

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