Using Preview Dialing in Avaya Workspaces

Redialing a customer number

Last Updated : Oct 13, 2022 |

About this task

Redial a customer number if you need to re-initiate a recently ended outbound interaction.

Before you begin

End an outbound interaction.

Procedure

To redial a customer number, at the top of the Proactive Outreach interaction card, click

.

Avaya Workspaces initiates an outbound interaction.

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