The information in this book is intended for use by Avaya technicians, provisioning specialists, business partners, and customers, specifically:
Trained Avaya technicians
Maintenance technicians visiting the customer site in response to a trouble alarm or a user trouble report
Maintenance technicians at a remote maintenance facility
Maintenance technician assigned by the customer
Note:
A technician is expected to have knowledge of telecommunications fundamentals and of the particular Avaya Server and/or Gateway to the extent that the procedures in this book can be performed with little or no assistance.
