Shutting down the Communication Manager Messaging application

Last Updated : Jul 05, 2018 |

About this task

Note:

If you are not using the Communication Manager Messaging application, skip this procedure.

Use this procedure to gather the Communication Manager Messaging data and shutting down the Communication Manager Messaging application.

Procedure

  1. To test Communication Manager Messaging after the backup:
    1. Write down the number of a test voice mailbox, or create one if none exists.
    2. Write down the number of the Communication Manager Messaging hunt group.
  2. Leave a message on the test mailbox that will be retrieved after the backup. If you are unsure about how to complete this activity, consult your Communication Manager Messaging documentation.
  3. In the lower-left corner of your laptop/personal computer, click Start > Run to open the Run dialog box.
  4. Depending on your connection:

    • If you are directly-connected to the Services port, type telnet 192.11.13.6 and press Enter.

    • If you are connected to the network, type telnet IPaddress and press Enter.

  5. Log in to the server.
  6. Type stop -s Audix and press Enter to shut down the Communication Manager Messaging application.

    The shutdown will take a few minutes.

  7. Type watch /VM/bin/ss and press Enter to monitor the shutdown.

    When the shutdown is complete, you will see only the voice mail and audit processes. For example:

    voicemail:(10)

    audit http:(9)

  8. Press Ctrl+C to break out of the watch command.
  9. Type /vs/bin/util/vs_status and press Enter to verify that the Communication Manager Messaging application is shut down.

    When the Communication Manager Messaging application is shut down, you will see voice system is down.