Activating the telephone

Last Updated : Apr 29, 2014 |

Procedure

  1. Make sure both the handset and line cords into the telephone are securely connected.

    Note that there may be a slight operational delay if you unplug and reconnect the telephone.

  2. If you have a 4612 or 4624 IP Telephone, check to be sure the telephone is powered (press Menu, then Exit); if the system does not display anything on the display, check your power source.
  3. If you have a 4612 or 4624 IP Telephone, check to be sure your telephone is communicating with the switch; press Menu, then any of the softkey features (for example, Timer). If the selected feature activates, the switch/IP telephone connection is working.
  4. Reset or power cycle the telephone.
  5. See your Telephone System Administrator if the above steps do not produce the required result.
  6. Check the status of the VoIP board.