Monitored links

Last Updated : Feb 14, 2024 |
The automatic trace-route feature monitors the following links for failures:
  • Server-to-media gateway: The link between the server acting as a gateway controller and any gateway. A link to a gateway that is in busy-out or disabled state is not a failed link.

  • Server-to-IP trunks (H.323 signaling groups): The link between the server acting as a gatekeeper and any H.323 signaling group. Subsequent call failures using the same H.323 signaling group do not generate new log entries until that H.323 signaling group has successfully processed a call. The maintenance subsystem can also identify a failed link whenever any of these Error Types against the H323-SGRP maintenance object occur:
    • Error Type 257: ping test failures

    • Error Type 513: ping test excessive delay times

    • Error Type 770: excessive latency and packet loss from the Media Processor (maintenance object H323-SGRP Error type 770).

    A link to an H.323 signaling group that is in busy-out or disabled state is not a failed link.

    Note:

    A call connection that is blocked from completion over a WAN link through the Call Admission Control Bandwidth Limitation feature is not a failed link and does not generate an automatic trace route over that link.