Placing a test call

Last Updated : Feb 14, 2024 |

Procedure

  1. Dial the Feature Access Code (FAC) described above and listen for dial tone.
  2. Duplicated servers: If the trunk is on a Duplicated Server PN port, dial the 7-digit port location UUCSSpp, where:

    • UU = Cabinet number (01 - 44 for PNs)

    • C = Carrier number (A = 1, B = 2, C = 3, D =4, E = 5)

    • SS = Slot number (01 - 20)

    • pp = Port circuit number (01 - 24)

    The channels on a DS1 trunk are addressed by using the channel number for the port number.

  3. G450 and G430: If the trunk is on a G450 and G430 MM710 Media Module, dial the 7-digit port location MMMVXyy, where:

    • MMM = Gateway number: 3 digits [0 - 9] [0 - 9] [0 - 9]

    • V = Gateway port identifier carrier = 8

    • On a telephone keypad, the number “8” also displays the letters “T”, “U”, and “V”.

    • X = Slot number (1 - 4)

    • yy = Circuit number

    Circuit range depends upon the Media Module on which the trunk is set up. For the Avaya Analog Media Module (MM711/MM714/MM716), the range is 1-8; for the Avaya T1/E1 Media Module (MM710), the range could be 1-23, 1-24, 1-31, or 1-32, depending upon the type of translation and signaling.

    Example: If the CO trunk is on port 5, MM in slot 3, of MG 34,

    1. Dial FAC.
    2. Get dial tone.
    3. Dial 0348305.
  4. Listen for one of the following call progress tones:

    If you get

    Then

    Dial tone or silence

    The trunk is connected. Go to Step 5.

    Busy tone

    The trunk is either busy processing a call or is out of service. Check status trunk.

    Reorder tone

    The trunk requested is in a different Media gateway from your station, and inter-PN resources are not available to access it.

    Intercept tone

    The port addressed is not a trunk, or it is a DID trunk, or the trunk is not administered.

    Confirmation tone

    The port is a tone receiver.
    Note:

    For a definition of call progress tones, refer to Avaya Aura® Communication Manager Overview.

  5. Place a call. If the call does not go through (no ringing is heard), check to see if the circuit has been removed or if the trunk is a rotary trunk.

    The dial tone heard is coming from the far-end. If the far-end has been disabled, you will not hear dial tone. However, depending on far-end administration, you may still be able to dial digits. Every digit dialed after the port number is transmitted using end-to-end DTMF signaling. If the trunk being tested is a rotary trunk, it is not possible to break dial tone.