If you have a 4612 or 4624 IP Telephone, use the Menu to access the RngOf (Ringer Off) feature; if the system displays a carat (downward triangle) above that feature, your telephone is set to not ring. To correct, press the softkey below RngOf; when the carat does not display, your ringer is active.
If Ringer Off is programmed on a Line/Feature button, that button's indicator light will appear as steady green; reactivate the ringer by pressing that Line/Feature button again.
Set your ringer volume to a higher level using the Up/Down Volume keys.
From another telephone, place a call to your extension to test the above suggested solutions.
