Modifying the parameters of a campaign job at run time

Last Updated : Jun 23, 2022 |
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You can use the Supervisor Dashboard to modify the parameters of a campaign job at run time. For example, modify the contact list and filter template association of a campaign job.
You can also modify the parameters of the task nodes of a campaign at run time. For example, you can modify the priority of a call progressive node of a campaign at run time.
The parameters that are available for a campaign task node depend on the channel type and pacing type of the node.
You can modify the parameters at run time only if the campaign is in a running or callback state.
  1. On the ribbon bar of the Supervisor Dashboard, click Active Campaigns.
  2. On the Active Campaigns page, click Actions Actions icon corresponding to the campaign and click Settings.
    ADDITIONAL INFORMATION:
    The Settings option is available only if the campaign is in a running or callback state.
    The Campaign Settings page is displayed.
  3. On the Job Parameters tab, modify the campaign job parameters.
  4. On the Runtime Parameters tab, modify the parameters of the task nodes of the campaign.
  5. Do one of the following:
    • Click Apply to save the changes and retain the page to perform more changes.
    • Click Save & Close to save the changes and close the page.
Related links
Campaign Settings page field descriptions