Issues with the browser

Last Updated : Sep 21, 2023 |

Condition

When you view multiple real-time sessions during a single long-running Avaya Workspaces client session, you can sometimes experience browser issues.

Cause

Each dashboard has the potential to open a subscription to a producer. Therefore, a large volume of traffic is sent to the client. When a user views multiple dashboards and the browser remains open for a long period, the volume of traffic that the client receives can cause the browser to stop responding.

Solution

Procedure

To mitigate this issue, you must click to view a maximum of two dashboards if a client is to be left open for multiple hours. If a browser stops responding, you must refresh the browser.