Upgrading firmware using the USB mass storage device “restore” command

Last Updated : Sep 29, 2020 |

About this task

The primary use of the restore usb command is to restore the entire Branch Gateway. If you use the command to upgrade firmware, take care to follow instructions carefully.

Procedure

  1. Backup the Branch Gateway by entering backup config usb usbdevice0 backup-name, where backup-name is the backup directory path and file name you are creating on the USB mass storage device.

    A backup directory is created on the USB mass storage device.

  2. Obtain the firmware upgrade file(s) from Avaya and place them on your PC.
  3. Insert the USB mass storage device into the PC’s USB port, and copy the firmware file(s) to the USB mass storage device as follows:
    1. Copy Branch Gateway firmware files to the root directory.
    2. Copy the Device Manager firmware file to the root directory.
    3. Copy media modules’ firmware files to the MM sub directory.
    4. Copy IP phone firmware files to the IPPHONE sub directory.
  4. Remove the USB mass storage device from the PC, and insert it in the Branch Gateway USB port.
  5. Enter restore usb usbdevice0 backup-name, where backup-name is the root directory path and name on the USB mass storage device.
  6. Enter show restore status to check the status of the restore operation.

    The report lists the upgraded files.