Using the switchhook button

Last Updated : Apr 26, 2013 |

Procedure

  1. Press the switchhook once.

    You hear a dial tone.

  2. Dial the FAC for Hold.

    This places the call on Hard Hold which prevents you from transferring the call. To return to the call, dial the FAC for Hold.

  3. Do one of the following:
    • Return to the call by dialing the FAC for Hold.

      The call is re-established.

    • Dial a third party by dialing the number and flashing the switchhook once (you will hear a stutter dial tone). Dial the FAC for Hold (the second call is now on Hold and the first call is re-established). If you want to toggle between the first and second calls, press the switchhook and dial the FAC for Hold once each time you want to change calls.

    • Hang up.

      Your phone will ring to notify you that you have a call on Hold. When you lift the receiver you will hear a dial tone and can perform any of the activities listed in Step 3.