Service Level Agreement Monitor Agent

Last Updated : Oct 25, 2019 |

The Service Level Agreement (SLA) Monitor is a diagnostic and monitoring system for the converged network. It employs the use of a web-based server application to communicate with agents embedded in the components of IP telephony as well as other sources to reveal how the network contributes to the performance of audio and video applications.

The SLA Monitor performs analysis on the following network elements:

  • Correct Differentiated Services (DiffServ) issues.

  • Handle rogue applications.

  • Provide real-time visibility to live sessions.

For more information on the SLA Monitor server and agent, see Operations Intelligence Suite Advanced Implementation Guide for SLA Mon.

Root Level Commands

First level command

Second level command

Description

copy scp root-ca sla

Copy and install a trusted CA certificate to be used for the TLS connection to the SLA server.

copy usb root-ca sla

Copy and install a trusted CA certificate to be used for the TLS connection to the SLA server.

set sla-monitor

Enables or disables the SLA Monitor Agent.

show root-ca sla

Display the trusted CA certificates to be used for the SLA TLS connection.

show sla-monitor

Displays the state of the SLA Monitor Agent for example, enabled or disabled. The command also displays all gateway parameters pertaining to the SLA Monitor Agent.