Restoring a gateway backup

Last Updated : Mar 16, 2026 |

Procedure

  1. Insert the USB drive and run the following command to see its content:

    dir usbdevice

  2. Run the following command where the backup was saved:

    restore usb usbdevice0

    If the gateway is not registered to the Communication Manager, you must specify the announcements location using one of the following commands:

    • announcements-internal-flash

    • announcements-compact-flash

    For example: 
    
G450-???(super)# restore usb usbdevice0 <backup-dir> announcements-internal-flash
Restore operation will remove existing files on the gateway. Do not remove
USB device until the end of operation.
Do you want to continue (Y/N)? y

Initializing announcement file system - this may take a few minutes.
Beginning restore operation ...
This operation may take a few minutes ...
Please refrain from any other operation during this time.
For more information, use 'show restore status' command.

    The gateway resets during the restore operation. You can check the current status of the restore both before and after the reset. After the reset, the passwords saved at the time of the backup are restored.

  3. To check the final status of the restore operation after the reset, run the following command:

    show restore status

    For example: 
    
g450-007(super)# show restore status

Restore operation was successful.
Files restored:
Type                FileName                 Status
-----------------------------------------------------
announcement        Announcement files          OK
startup-config      startup_config.cfg          OK
other               audio8122.bin               OK
other               trust                       OK
other               easg                        OK
other               CA                          OK
other               productID                   OK
other               confirmation                OK
other               state                       OK
etc..
  4. Reinstall the TLS gateway certificates using the following command:

    copy scp/usb gw-identity-cert

    Warning:

    In FIPS mode, the TLS gateway identity certificates are not restored and must be downloaded again manually after the restore operation is completed.

    For example: 
    
G450-???(super)# restore usb usbdevice0 g450-backup announcements-internal-flash
Restore operation will remove existing files on the gateway. Do not remove USB
device until the end of operation.
Do you want to continue (Y/N)? y

In FIPS mode the gateway identity certificates/keys are not restored.
You must reinstall them using the 'copy scp/usb gw-identity-cert' commands.
Do you want to continue (Y/N)? y
    Warning:

    You cannot restore to a FIPS mode gateway if the gateway enters (or re-enters) FIPS mode after the backup.