No power on the Branch Gateway

Last Updated : Feb 25, 2022 |

Proposed Solution

Procedure

  1. Check the AC power source with a voltmeter.
  2. Connect the Branch Gateway to a different AC power source.

    If the Branch Gateway has power, the problem is with the original power source. If the Branch Gateway still does not work, go on to the next step.

  3. Check the ALM LED on the Branch Gateway chassis.

    If it is lit, there may be a system-wide problem. Contact your project manager. See Front panel description.