Configuring DR site email shutdown

Last Updated : Mar 28, 2023 |

About this task

For switchbacks, if email is deployed, you must change the deployment mode status of the EmailService snap-in from true to false. An Avaya Oceana® administrator with access to System Manager can change the status.

If the email channel is not deployed on Avaya Oceana®, you can skip this procedure.

When the administrator shuts down the EmailService using the shutdown mode flag:

  • New emails are not retrieved from the email server.

  • Outgoing emails are queued within the Cache database.

Procedure

  1. On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Attributes.
  2. On the Service Clusters tab, do the following:
    1. Cluster: Select DR site Avaya Oceana® Cluster 3.
    2. Service: Select EmailService.
  3. In the Deployment Mode status, do the following:
    1. Select the Override Default check box
    2. In the Effective Value field, change the value from true to false.
  4. Click Commit.