Deploying Engagement Designer workflows

Last Updated : Nov 28, 2018 |

Before you begin

Download the latest version of the sample workflow from PLDS.

Procedure

  1. In your web browser, enter the following URL to open the Engagement Designer Designer Console:

    https://<AvayaOceanaCluster1_FQDN>/services/EngagementDesigner/index.html

  2. Click Import.
  3. On the Import Workflow dialog box, click Choose File.
  4. Browse to the sample workflow and click Import.
  5. Click Save Workflow.
  6. On the Save Workflow dialog box, do the following:
    1. In the Workflow field, type a name for the workflow.
    2. Select the folder where you want to save the workflow.
    3. Click Save.
  7. Click Deploy Workflow.
  8. On the Deployment Details dialog box, click OK.
    Note:

    You can either configure the workflow attributes while deploying the workflow or at a later time.

  9. In your web browser, enter the following URL to open the Engagement Designer Admin Console:

    https://<AvayaOceanaCluster1_FQDN>/services/EngagementDesigner/admin.html

  10. On the Workflows tab, verify that the workflow is available in the list of deployed workflows.
  11. Repeat Step 2 to Step 10 to deploy and verify all remaining workflows.