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Find answers to your technical questions and learn how to use our products
Search suggestions:
|
Name
|
Data stored
|
Interval
|
|---|---|---|
|
hsplit
|
split/skill
|
intrahour
|
|
dsplit
|
split/skill
|
day
|
|
wsplit
|
split/skill
|
week
|
|
msplit
|
split/skill
|
month
|
|
hagent
|
agent
|
intrahour
|
|
dagent
|
agent
|
day
|
|
wagent
|
agent
|
week
|
|
magent
|
agent
|
month
|
|
htkgrp
|
trunk group
|
intrahour
|
|
dtkgrp
|
trunk group
|
day
|
|
wtkgrp
|
trunk group
|
week
|
|
mtkgrp
|
trunk group
|
month
|
|
htrunk
|
trunk
|
intrahour
|
|
dtrunk
|
trunk
|
day
|
|
wtrunk
|
trunk
|
week
|
|
mtrunk
|
trunk
|
month
|
|
hvector
|
vector
|
intrahour
|
|
dvector
|
vector
|
day
|
|
wvector
|
vector
|
week
|
|
mvector
|
vector
|
month
|
|
hvdn
|
VDN
|
intrahour
|
|
dvdn
|
VDN
|
day
|
|
wvdn
|
VDN
|
week
|
|
mvdn
|
VDN
|
month
|
|
hcwc
|
CWC
|
intrahour
|
|
dcwc
|
CWC
|
day
|
|
wcwc
|
CWC
|
week
|
|
mcwc
|
CWC
|
month
|
|
call_rec
|
Call record
|
not applicable
|
|
agex
|
Agent exceptions
|
not applicable
|
|
spex
|
Split exceptions
|
not applicable
|
|
tgex
|
Trunk group exceptions
|
not applicable
|
|
vecex
|
Vector exceptions
|
not applicable
|
|
vdnex
|
VDN exceptions
|
not applicable
|
|
linkex
|
Link down exceptions
|
not applicable
|
|
mctex
|
Malicious call trace exceptions
|
not applicable
|
|
f_cday
|
Forecast current day configuration data by split/skill
|
not applicable
|
|
f_cdayrep
|
Current day forecast data by split/skill
|
not applicable
|
|
haglog
|
Agent login and logout information
|
not applicable
|
|
ag_actv
|
Agent activity trace data
|
not applicable
|