DA_INRING (real-time)

Last Updated : Aug 18, 2022 |
Prolog information
The DA_INRING item is included in the following database tables:

Split/skill tables

The number of direct agent ACD calls that are currently ringing at an agent's telephone and that queued in this split/skill. The DA_INRING item is available with the ASAI or EAS feature.
This is a status item.