R1OTHER (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
The R1OTHER item is included in the following database tables:

Split/skill tables

The number of Reserve 1 agents who are doing other work for this skill while activated.
The R1OTHER item is available on Avaya communication servers with the EAS feature.
R1OTHER does not include Reserve Level 1 Agents in R1OTHERSTBY.
This is a status item.