INAUX0 (real-time)

Last Updated : Aug 18, 2022 |
Prolog information
The INAUX0 item is included in the following database tables:

Split/skill tables

The number of agents that are currently in AUX with reason code 0 (zero) for all splits/skills including agents on AUXIN or AUXOUT calls. For Avaya communication servers with EAS and reason codes, reason code 0 (zero) is for “system” AUX work.
This is a status item.