AUXOUTTIME

Last Updated : Aug 12, 2022 |
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The AUXOUTTIME item is included in the following database tables:

Split/skill tables

The talk time of all AUXOUTCALLS. AUXOUTTIME does not include HOLDTIME. AUXOUTTIME includes AUXOUTOFFTIME.
This is a cumulative item.

Agent tables

The talk time of all AUXOUTCALLS.
AUXOUTTIME includes AUXOUTOFFTIME.
This is a cumulative item.