BUSYTIME

Last Updated : Aug 16, 2022 |

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The BUSYTIME item is included in the following database tables:

Split/skill tables

The length of time that callers wait in queue before hearing a busy tone for all BUSYCALLS.

This is a cumulative item.

The length of time that callers wait in queue before hearing a busy tone for all BUSYCALLS.

This is a cumulative item.

The duration of all BUSYCALLS before the trunk goes idle.

This is a cumulative item.

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