R2INAUXSTBY (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
Metadata
Keywords:
The R2INAUXSTBY item is included in the following database tables:

Split/skill tables

The number of Reserve Level 2 Agents who are in AUX work when the skill state is Normal.
The number of Reserve Level 2 Agents in R2INAUXSTBY is not included in R2INAUX, R2STAFFED or STAFFED.
R2INAUXSTBY is available with Advocate Service Level Supervisor.
This is a status item.