BH_BUSYCALLS (daily only)

Last Updated : Aug 16, 2022 |
Prolog information
The BH_BUSYCALLS item is included in the following database tables:

Trunk group tables

The number of incoming calls that are carried by the trunk group during the busy hour and are given a busy signal by the communication server.
This is a busy hour item.

VDN tables

The number of INCALLS that are given a busy signal by the communication server during the busy hour.
This is a busy hour item.