R1INAUXSTBY (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
The R1INAUXSTBY item is included in the following database tables:

Split/skill tables

R1INAUXSTBY is the number of Reserve Level 1 agents who are in AUX Work when the skill is Normal.
The number of Reserve Level 1 agents in R1INAUXSTBY is not included in R1INAUX, R1STAFFED or STAFFED.
R1INAUXSTBY is available with Advocate Service Level Supervisor.
This is a status item.