R2STAFFED (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
The R2STAFFED item is included in the following database tables:

Split/skill tables

The number of agents who are logged into this skill as Reserve 2 and the skill is in overload 2.
The R2STAFFED item is available on Avaya communication servers with the EAS feature. R2STAFFED does not include Reserve Level 2 agents in R2OTHERSTBY or R2INAUXSTBY.
This is a status item.