R2OTHER (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
The R2OTHER item is included in the following database tables:

Split/skill tables

The number of Reserve 2 agents who are doing other work for this skill while activated.
The R2OTHER item is available on Avaya communication servers with the EAS feature.
R2OTHER does not include Reserve Level 2 agents in R2OTHERSTBY
This is a status item.