INRING (real-time)

Last Updated : Aug 23, 2022 |

Prolog information

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Keywords:

The INRING item is included in the following database tables:

Split/skill tables

The number of split/skill ACD calls that are currently ringing at agent positions for this split/skill.

This is a status item.

The number of INPROGRESS split/skill and direct agent ACD calls that are currently ringing at agent positions.

This is a status item.

The number of INPROGRESS split/skill and direct agent ACD calls that are currently ringing at agent positions.

This is a status item.

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