The “converse” vector command is available on Avaya communication servers.

The “converse” vector command integrates Voice Response Units (VRUs) and the Vectoring feature. The “converse” command allows voice-response scripts to be executed while, for example, a call waits in queue. This command also allows data to be passed between the communication server and a VRU or from a VRU through the communication server to an ASAI adjunct processor.

There is no vector or VDN tracking for this command. If the VRU ports are administered as a measured split/skill, then agent and split/skill tracking is available.