ABNQUECALLS

Last Updated : Aug 10, 2022 |

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The ABNQUECALLS item is included in the following database tables:

Trunk group tables

The number of ABNCALLS that are abandoned while in a split/skill or direct agent ACD queue.

This is a cumulative item.

The number of ABNCALLS that are abandoned while in a split/skill or direct agent ACD queue.

This is a cumulative item.

The number of ABNCALLS that are abandoned while in a split/skill or direct agent ACD queue.

This is a cumulative item.

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