Call record tables
The priority that the call had at its disposition in this segment. Priorities can be:
|
Value
|
Description
|
|
1
|
No priority was assigned to the call. This disposition applies to communication servers that do not have the Vectoring feature.
|
|
2
|
The call was a priority call. This disposition applies to communication servers that do not have the Vectoring feature.
|
|
3
|
The call was assigned a low priority (LOW).
|
|
4
|
The call was assigned a medium priority (MED).
|
|
5
|
The call was assigned a high priority (HIGH).
|
|
6
|
The call was assigned a top priority (TOP).
|
If the call is never queued to a split/skill, the priority is not set. With the Vectoring feature, calls directed to split/skills using “route to” or “messaging split/skill” commands and calls directly routed to splits/skills without going through a vector have a MED priority or HIGH priority, depending on the class of restriction of the originator of the call. The originator of the call can be an agent, an extension, a trunk group, or a VDN.
