QUETYPE (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
The QUETYPE item is included in the following database tables:

Trunk tables

An indication of whether this call entered the queue as a result of a “queue to” or another vector command. QUETYPE is blank (NULL) for direct agent calls, when vectoring is not used, and when the call dequeues. A call is removed from the queue when it is answered, abandoned, forced busy, or forced disconnected. Valid values for QUETYPE are NULL, MAIN, and BACKUP.
This is a status item.