The GNINAUX10 through 99 items are available if you purchased the expanded AUX reason codes feature.
The GNINAUX10 through GNINAUX99 items appear in the following database tables:
Split/skill tables
The number of greatest need agents who are currently in AUX with the reason codes 10 through 99 for all splits/skills, including greatest need agents on AUXIN or AUXOUT calls. The GNINAUX10 through GNINAUX99 items are available on Avaya communciation servers with EAS and reason codes.
